We’ve all heard it: “The customer is always right.” This well-meaning business principle, coined by retail pioneers like Harry Gordon Selfridge in the early 1900s, was meant to revolutionize customer service. But in today’s world, this outdated mantra might actually be hurting the very people it aims to protect – the customers themselves. The Hidden […]
Why ‘The Customer is Always Right’ Is Actually Bad for Customers Read More »
Efficiency isn’t just about working harder—it’s about working smarter. By implementing strategic systems and leveraging modern tools, businesses can significantly improve their productivity while reducing stress and overhead. Strategic Task Management The foundation of business efficiency lies in sophisticated task management. Modern to-do list applications with automated scheduling capabilities can transform how you handle daily
Maximizing Business Efficiency: A Comprehensive Guide to Modern Operations Read More »
Summary This guide provides step-by-step instructions for configuring SCIM and SSO for GitHub Enterprise using Azure AD. Steps to Configure SCIM and SSO Create a Token in GitHub: Log in as the admin account that created the GitHub Enterprise account. Navigate to the Personal Access Tokens page. Generate a new token with the required SCIM
Knowledge Base Article: Setting Up SCIM and SSO for GitHub Enterprise Read More »
Internet connectivity issues can be frustrating, but there’s a proven approach to dramatically improve your home network’s performance and reliability. This guide will walk you through the process of upgrading from a basic ISP-provided setup to a professional-grade networking solution. The Problem with All-in-One Router/Modem Combos ISP-provided all-in-one devices try to do too many things
Optimizing Your Home Network: A Comprehensive Guide Read More »
Strong IT assistance is now a basic requirement for small businesses in the modern digital environment, not a luxury. Ensuring operational efficiency, data security, customer satisfaction, and eventually business growth are more important than simply keeping computers functioning. However, a lot of small firms find it difficult to choose the appropriate IT budget since they
How Much Should Small Businesses Budget for IT Support? A Comprehensive Guide Read More »
Landing in London on Christmas evening aboard British Airways’ A380 set the stage for what would be a week of contrasts in one of the world’s most historic cities. Having experienced both the A380 and returning on the 787 (which I’m typing from now), I can definitively say the 787 offers a superior Business Class
A Tech Traveler’s Christmas Week in London: The Good, The Bad, and The British Read More »
In both personal and professional relationships, one of the most frustrating experiences is when someone doesn’t do what they said they would. Whether it’s an individual or a small business, when commitments aren’t met, it can lead to misunderstandings, frustration, and even financial consequences. This is especially true when dealing with service agreements, where both
The Importance of Accountability: Why Following Through on Agreements Matters Read More »
In today’s world, we’re all glued to our phones and computers, and email is a huge part of how we stay connected, both at work and in our personal lives. But it’s easy to let your inbox get out of control, and that can cause some real problems. It’s not just about being tidy—ignoring your
Why You Really Need to Check Your Email Regularly Read More »
When it comes to banks and financial institutions, there are a few that I always recommend and plan to keep using, each for their unique strengths. Here’s a breakdown: Note that any bank with a link next to it will offer you money as a sign up bonus – who doesn’t like free money? 1.
Banks to Keep: My Top Recommendations Read More »
Customers expect seamless online experiences, secure transactions, and responsive service. Unfortunately, not all banks are keeping up with these expectations. After testing multiple institutions, here’s a list of banks and credit unions that are simply not cutting it. If you’re considering opening an account, think twice before choosing these options. 1. PNC Bank What’s wrong?
Banks to Avoid: A Breakdown of the Most Underwhelming Banking Experiences Read More »
